PRIVACY POLICY

How Kiva Insurance protects and handles your personal information

1. Introduction

Kiva Insurance, LLC ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients' personal and financial information. This Privacy Policy explains how we collect, use, share, and safeguard information in connection with our insurance services in the state of Arizona.

2. Information We Collect

We may collect nonpublic personal information about you from the following sources:

  • Information you provide on applications, forms, websites, or through conversations (such as name, address, phone number, email, Social Security number, date of birth, and financial information)
  • Information from insurance companies, consumer reporting agencies, or other third parties related to insurance transactions
  • Information about your insurance policies, coverage, premiums, claims, and payment history

3. How We Use Your Information

We use the information we collect to:

  • Provide, service, and maintain insurance products and services
  • Process applications, quotes, claims, and policy changes
  • Communicate with you regarding your insurance coverage
  • Comply with legal and regulatory requirements
  • Protect against fraud, unauthorized transactions, or other liabilities

4. Information Sharing and Disclosure

We do not sell your personal information. We may share nonpublic personal information only as permitted by law, including:

  • With insurance carriers, wholesalers, and underwriters to issue and service policies
  • With third-party service providers that assist in business operations (such as billing, data processing, or compliance services)
  • As required or permitted by state or federal law, including disclosures to regulatory authorities
  • With your authorization or at your request

All third parties with whom we share information are required to keep such information confidential and use it only for the intended purpose.

5. Data Security

We maintain physical, electronic, and procedural safeguards designed to protect your personal information. These measures include:

  • Secure access controls
  • Encrypted electronic records (where applicable)
  • Limited access to information by authorized personnel only

6. Your Privacy Rights

As an Arizona consumer, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Opt out of certain information sharing as permitted by law

To exercise these rights, please contact us using the information below.

7. Retention of Information

We retain personal information only as long as necessary to fulfill business, legal, and regulatory requirements, including record-keeping obligations under Arizona insurance laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy. We encourage you to review this policy periodically.

9. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Kiva Insurance, LLC
973 E. Cottonwood Ln., #110
Casa Grande, AZ 85122
520-421-9231
info@kivains.com